Rivals Rev Up as Uber Hits the Skids

As Uber reels from the fallout of a sexual harassment scandal that led to this week’s ouster of Travis Kalanick and several of his top executives, the company faces twin dilemmas: how to clean up its corporate work environment and restock its executive ranks; and how to maintain credibility with its customer base and core team of street level drivers.

Uber controls more than 80 percent of the domestic ride-sharing market, by many estimates, and it competes strongly in major cities around the world. However, rival firms like Lyft, Juno and others have taken advantage of Uber’s recent turmoil and are nipping at its heels. Their goal is to take its drivers, woo its customers, and step out of the way while Uber’s corporate image disintegrates.

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