Airport Kiosks Market : Shares and Strategies For Key Industry Players By 2022


The growing number of airline passengers is one of the important global trends in the airline industry. Most airports are focusing on implementing different innovative services in order to provide more convenience to passengers, including kiosks. Passengers are increasingly embracing kiosk solutions as it helps them to cut their waiting time at the airports. The global airport kiosks market was valued at US$ 248.7 Mn in 2014 and is forecast to grow at a CAGR of 16.1% from 2015 to 2022 reaching a value of US$ 815.1 Mn in 2022.

The growing demand for self-service among the passengers is one of the major factors which is bolstering the growth of airport kiosks market worldwide. This is primarily supported by rising passenger traffic, which is encouraging airport passengers to increasingly look for various self-service solutions such as self-boarding, check-in, bag recovery, document scanning, and flight re-booking at the airports. Additionally, the market’s growth is accelerated by rising IT spending on airports because of increasing airport privatization. The global airport kiosks market growth is currently restricted by the deepening penetration of innovative portable computing devices, such as smartphones, iPads, and tablets. These devices are providing more freedom to passengers to get the flight status on demand and flight booking with mobile check-in facilities. The key market players profiled in this report include NCR Corporation, IER SAS, Société Internationale de Télécommunications Aéronautiques (SITA), Toshiba Tec Corporation, Embross Group, Rockwell Collins Inc., Wincor Nixdorf International GmbH, MedinyX Corporation, Fujitsu Ltd., and KIOSK Information Systems.

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The global airport kiosks market has been segmented on the basis of components, applications, and geographical regions. On the basis of components, the market is classified into hardware, software, and services with the hardware segment leading the market in 2014, followed by the services and software segments. Demand for the hardware segment is majorly supported by increasing airport construction around the globe, which is encouraging the deployment of various kinds of interactive kiosks by the airport operators.

On the basis of applications, the global airport kiosk market is classified into common-use self-service (CUSS), automated passport control (APC), baggage check-in, information, and others which include different retail kiosks and currency exchange kiosks (CEK). In 2014, CUSS led the global airport kiosks market in terms of revenue and is expected to follow this trend until 2022. Similarly, a substantial demand is expected to be seen for applications like APC, retail, and information kiosks owing to growing demand for border management solutions, information regarding flight status, ticket-booking, and on-demand dining facility at airports globally.

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North America headed the airport kiosks market in 2014, holding approximately 37% of the global market revenue share and is expected to continue the same trend during the forecast period from 2015 to 2022. The primary driver for the implementation of kiosks at airports in North America is the steadily rising number of travelers in the region. This is further reinforced by the growing use of APC kiosks at most of the airports in the U.S. Moreover, the rise of new airport development activities and with infrastructure upgrades are propelling demand for kiosks across Europe.

Table of Content

Chapter 1 Preface

Chapter 2 Executive Summary

Chapter 3 Global Airport Kiosks Market Analysis

Chapter 4 North America Airport Kiosks Market Analysis

Chapter 5 Europe Airport Kiosks Market Analysis

Chapter 6 Asia Pacific Airport Kiosks Market Analysis

Chapter 7 Middle East and Africa (MEA) Airport Kiosks Market Analysis


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