Audio Communication Monitoring Market Segments, Opportunity, Growth and Forecast By End-use Industry 2016-2020



Audio communication monitoring system provides automatic monitoring of recorded audio. The recorded audio is further exploit by the enterprises and call centers for the compliance purpose, speech analysis and transcriptions. This system is very beneficial for reducing the risk and compliance management. Keeping track on criminal and terrorist activities is now easy due to audio communication monitoring device with respect to the national security. Hence, demand of audio communication monitoring system is expected to grow with strong CAGR during the forecast period.

The major driving factor for audio communication monitoring market is the rising security and compliance management across the globe. Large penetration by enterprises and small and medium businesses (SMBs) real-time call monitoring and security is expected to fuel the growth of audio communication monitoring market. North America and Asia Pacific, owing to immense execution by law enforcement agencies and telecom companies, is expected to offer potential growth opportunities for audio communication monitoring system.

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The report provides detailed segmentation of the audio communication monitoring market based on solutions, verticals, organization size, application and region segment. Based on solution, the market is segmented into quality analysis, voice biometric access system, loudness metering & monitoring and others. Industry verticals deploying audio communication monitoring solutions include BPOs, telecommunication & IT industry, banking financial services & insurance (BFSI), healthcare, media & entertainment, transportation & logistics and others. The market has been segmented on the basis of organization sizes into small and medium-sized businesses (SMBs) and large enterprises. Based on these applications, the global audio communication monitoring market can be divided into law enforcement agencies, commercial and sensitive areas, sales and internal communication monitoring, employee/agent monitoring and multichannel monitoring/broadcast monitoring.

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The report provides a comprehensive view on the audio communication monitoring market we have included a detailed value chain analysis. To understand the competitive landscape in the market, an analysis of Porter’s Five Forces model for the audio communication monitoring market has also been included. The study encompasses a market attractiveness analysis, wherein product segments are benchmarked based on their market size, growth rate and general attractiveness. It includes company market share analysis, product portfolio of the major industry participants.

Major regional segments analyzed in this study include North America, Europe, Asia Pacific, Latin America, and Middle East & Africa with its further bifurcation into major countries including U.S., Germany, France, UK, China, Japan, India, and Brazil. This segmentation includes demand for audio communication monitoring market based on individual solutions and verticals in all the regions and countries. North America is expected to be the biggest market in terms of revenue contribution, while Asia Pacific is expected to experience increased market grip, during the forecast period.

The report covers detailed competitive outlook including company profiles of the key participants operating in the global market. Key players profiled in the report include Intelligent Voice, IBM Corporation, Nexidia, Inc., Nuance Communications, Behavox Ltd., Cisco Systems, NUGEN Audio, and NICE Systems, amongst others.

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Key segments of the Global Audio Communication Monitoring Market

Global Audio Communication Monitoring Market: Solution Segment Analysis

  • Quality analysis
  • Voice biometric access system
  • Loudness metering & monitoring
  • Other

Global Audio Communication Monitoring Market: Verticals Segment Analysis

  • BPO
  • Telecommunication & IT Industry
  • Banking Financial Services & Insurance (BFSI)
  • Healthcare
  • Media & Entertainment
  • Transportation & Logistics
  • Other

Global Audio Communication Monitoring Market: Organization Size Segment Analysis

  • Small-Sized Business
  • Medium-Sized Business

Global Audio Communication Monitoring Market: Application Segment Analysis

  • Law Enforcement Agencies
  • Commercial & Sensitive Areas
  • Sales & Internal Communication Monitoring
  • Employee/Agent Monitoring
  • Multichannel Monitoring/Broadcast Monitoring

Global Audio Communication Monitoring Market: Regional Segment Analysis

  • North America
    • U.S.
  • Europe
    • UK
    • France
    • Germany
  • Asia-Pacific
    • China
    • Japan
    • India
  • Latin America
    • Brazil
  • Middle East & Africa

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